March 15, 2010
Quality Briefs – Steve Miller: The People Side of Quality My friend, Steve Miller president of Skills & Insights (www.skillsinsights.com), spent a day with me and my Lean Six Sigma Green Belt class talking about the importance of understanding the people side of change when it comes to continuous improvement. He reminds us that leaders [...]
Read the full article →
March 15, 2010
Quality Briefs – The Beginning Starting a new video series for 2010. Quality Briefs will be all about the many great resources, ideas, concepts and tools, that can help us in roles as process improvement professionals, whether you are an internal or external resource. In this episode, I highlight isixsigma (www.sixsigma.com) a great resource that [...]
Read the full article →